2000 1000 800 FTOThe MITC updated as on January 2012 and circulated by American Express Banking Corp. as a part of all Credit Card applications in compliance to Master Circular on
americanexpress.com/india/campaigns/kingfisher/pdf/mitc.pdf
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Text Previews (text result may be not accurate) The MITC updated as on January 2012 and circulated by
American Express Banking Corp. as a part of all Credit
Card applications in compliance to Master Circular on
Credit Card Operations of Banks issued by Reserve
(a) FEE AND CHARGES
FTO/NFTO
Transfer
800 (FTO)
Free NFTO
800 (FTO)
250 (NFTO)
Free FTO
FTO: Frequent Traveller Option. NFTO: Non Frequent
Traveller Option.
(iii) & (iv) Cash Advance Fee and Service Charges
Levied for Certain Transaction.
Cash Advance Fees
Cash On Card/Cash Advance
3.5% per Transaction subject to a
Services / Transactions
2.5% per transaction
Duplicate Statement Fee
`
statements older than 3 months
previous monthly statement by the payment due date and
Cardmember pays the full Closing Balance on the current
Cardmember has not availed of any Cash advance or
Balance Transfer.
: Transaction date: 2nd June, Billing Cycle date
1st of every month, Payment due date: 22nd July, Interest
(vi) Finance Charges for both Revolving credit and cash
advances For Finance Charges for both Revolving
credit and cash advances please refer to Table I.
Interest is payable at the monthly percentage rate on all
charges from the date the Cardmember incurs the transaction
•
The daily percentage rate (monthly rate multiplied by
Adding up the daily interest charges for the applicable
Interest, if payable, is debited to the Cardmembers Account
on the last date of each statement period and is shown
on the statement separately. While, for other charges it is
from the next cycle date, if the Cardmember is on a non-
Cardmember will pay interest on all the charges outstanding at
the monthly average rate shown on the statement as amended
by American Express from time to time. American Express
may vary the interest rates applicable to the Account at any
Transaction
20th Apr 10
25th Apr 10
Total Amount Due: 15000 /
Min Amount Due: 750
Daily Interest = (Outstanding amount * 3.5%*12)/365
Interest Calculation:
Transaction
20th Apr to 1st
25th Apr to 1st
11.5
Interest rate is 3.50% per month (APR 42%) (3.10% per
month / APR 37.2%) in case of Kingsher First Credit Card.
Cardmember will be charged a revised rate of 3.99% per
month (Annual 47.88% p.a.) (3.5% in case of Kingsher
First Credit Card) (Annual 42% p.a.) if the Minimum Amount
Due is not paid by the due date twice in a 12-month period.
This rate would also apply if the Minimum Amount Due
remains unpaid for two consecutive statement periods
(three consecutive statement periods for Kingsher First
Credit Card). The monthly statement of account will reect
the changed rate. This rate will be applicable for a period
of 12 months before it is reviewed. By paying the Minimum
Amount Due or more by the due date at least 11 times in the
next 12 months, the interest rate charged will revert back to
3.99% p.m. (47.88% p.a.) for all other Credit Cards whereas
maximum of 3.50% p.m.(42% p.a.) if the Minimum Amount
Due is not paid by the due date twice in a 2-month period.
This rate would also apply if the Minimum Amount Due
remains unpaid for two consecutive statement periods
(three consecutive statement periods for Kingsher First
Assuming the Cardmember is on a revolving mode and the
statement is generated on the 1st of every month. If the
opening balance on the 1st of the month was
10000 with
no transaction thereafter and the applicable rate of interest
is 3.99% per month, the nance charge that will appear in
the next months statement will be calculated as under:
13.11 (Daily Interest)
Monthly Interest = 13.11 * 30 =
The Cardmember may refer to the statement to see his
If American Express does not receive the minimum payment
by the payment due date (as shown on the monthly Card
statement), a late payment charge of 20% of the Minimum
Amount Due as shown on the Card statement, subject to a
minimum of
service tax will be levied to the Card Account. In addition to
vi) will also apply.
(b) DRAWAL LIMITS
(i) & (ii) Credit Limit and Available Credit Limit
The Card Carrier enclosing the Credit Card will show the
initial Credit Limit & Available Credit Limit applicable to
limit for each billing period during which there is any activity
or a balance outstanding on his Account. Non-receipt of the
statement for any reason whatsoever is not a valid reason
for non-payment of at least the minimum payment due.
Should the Cardmember not receive the statement within
10 days from the date of his usual statement date, please
call American Express to check the amount payable. The
statement of Account will be sent to Cardmembers through
online and view the Card statements online by logging on to
(ii) Minimum Amount Payable
The monthly statement will show the minimum payment
the Cardmember needs to pay American Express which
any instalment due under any extended/deferred payment
plan that American Express may offer.
If you choose to pay the minimum payment indicated in
the Card statement by the due date, interest as nance
charges shall be levied on the amount revolved till such
time the entire outstanding amount is paid in full. For
5,000 if minimum amount due
is paid every month (subject to a minimum amount of
100 every month), it will take upto 90 months for entire
through a crossed draft or cheque payable to AEBC Card
No. 3769 xxxxxx xxxxx Payment to the Card Account can
Should the Cardmember require any assistance, the 24
hours call centres of American Express can be contacted
at these numbers: Kingsher First Credit Card: 0124-280
1100, 1800-180-1249, 1800-419 1249, Gold Credit Card :
0124-280 1122 1800-419-2122, Green Credit Card : 0124-
280 1800, 1800-419-3646, IA Gold : 1800-180-1666, 0124-
280-1666, 0124-4650266, IA Green : 1800-180-1261, 0124-
(vi) Grievances Redressal Escalation Contact
If the Cardmember is unsatised with the response received,
Ms. Ashima Chopra /
Mr. Ashish Pandey,
Cybercity Tower C, DLF Bldg. No.8
Gurgaon 122002 (Haryana).
Mr. Rajiv Bathla
Head of Operations
American Express Banking Corp.
Cybercity, Tower C, DLF Bldg. No.8,
Sector 25, DLF City Ph II,
Gurgaon 122002 (Haryana).
If you are not satised with the response or if you have
not received a response from us within a month, you may
approach the Banking Ombudsman for redressal. Please
(viii) Toll Free number for Customer Care Services
For Customer Care Services, please use our call centre
IA Credit Card
If the Cardmember makes a charge in a currency other than
Indian Rupees, that charge will be converted into Indian
Rupees. The conversion will take place on the date the
charge is processed by overseas American Express, which
may not be the same date on which the charge was made as
it depends on when the charge was submitted to American
Express. If the charge is not in U.S. Dollars, the conversion
will be made through U.S. Dollars, by converting the
charge amount into U.S. Dollars and then by converting
the U.S. Dollar amount into Indian Rupees. If the charge is
Unless a specic rate is required by applicable law, the
overseas American Express treasury system will use
conversion rates based on interbank rate that it selects from
customary industry source on the business day prior to the
processing date, increased by a Currency Conversion Factor
assessment (currently 3.5%) on such charges. If charges
American Express, any conversions made by those third
(d) DEFAULT AND CIRCUMSTANCES
(i) Procedure (including notice period) for reporting a
A Card Account would be overdue or in default due to one or
Cheque or ECS payments that are not honoured for the
Failure to pay the full amount by the Due Date (as on the
Platinum Card Account Statement)
•
If any statement made by the Cardmember to American
Express in connection with his Platinum Card was false or
For failure to comply with the Terms & Conditions of the
If a petition for Cardmember’s bankruptcy is issued or if
any attempt is made by any other creditor to seize any of
his property.
If Credit Cardmembers Account is in default, American
Express requires him to pay immediately all sums outstanding
on his Account and American Express reserves the right
to cancel his Card. Cardmember Account rolling into 90
statement) for over Rupees Five thousand are reported
Cardmember. If the outstanding amount is more than
Type of Card
Air Accident Insurance for
of the annual fee. The benet remains available as long as
In addition to the above, American Express Indian Airlines
cause. Where American Express terminates the Agreement,
all monies outstanding on the Account (including charges
Re-instatement implies extending / offering the
membership back to the Cardmember once after it was
cancelled previously.
American Express offers a re-instatement to the
Cardmember under the following conditions: - Incase
Cardmember had attrited voluntarily and comes back
requesting for the membership within 1 year of cancellation.
If American Express has cancelled the Card Account (due
to derogatory reasons), then an evaluation based on
companies policies and procedures will be undertaken at
customers request.
(i) Procedure to be followed in case of loss / theft/ misuse
The Cardmember must notify American Express immediately
if the Credit Card is lost, stolen, mutilated, not received
when due or if he suspects that the Credit Card is being
used without his permission. In the case of loss or theft of
the Card, the Cardmember must le immediately a First
Information Report (FIR) with the police station nearest
to the place of occurrence and le a detailed report with
American Express enclosing a copy of the FIR. If the lost
Credit Card is subsequently received, it must not be used.
The Replacement Credit Card and subsequent renewals of
and stability of the nancial system. All Banks and nancial
institutions participating in this initiative are required to share
customer data with CIBIL. In view of this, American Express
informs the Cardmember that the Bank shall be reporting
data (positive or negative) relating to his account from time to
time to CIBIL and any other agency as the Bank may deem t.
information with its group / associate / entities or companies
when American Express have tie-up arrangements for
providing other nancial service products, until and unless
clearly stated otherwise by the Cardmember.